Privacy Policy for Virtual Reality South Africa
Introduction
At Virtual Reality South Africa (“we,” “us,” “our,” or “the Company”), safeguarding your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By engaging with our website and services, you consent to the practices described in this policy.
Information We Collect
Personal Information
We may collect the following personal information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- IP address
- Usage data (e.g., pages visited, links clicked, time spent on our website)
- Demographic information (e.g., age, gender, interests)
Additionally, we may gather information you voluntarily provide through surveys, feedback forms, or other communications.
Non-Personal Information
We also collect non-personal information such as:
- Browser type and operating system
- Technical connection details
- Device information
- Cookies and tracking data
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To process payments and fulfill orders
- To respond to inquiries and support requests
- To improve our website and services based on usage data
- To communicate about products, services, and promotions
- To conduct research and analysis
Disclosure of Personal Information
We may disclose your information under the following circumstances:
- To third-party service providers who assist us in delivering services, such as payment processors and shipping companies
- With your consent
- To comply with legal obligations or protect our rights or the rights of others
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your experience by personalizing site navigation
- Analyze usage patterns and improve site functionality
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect some features of our website.
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, use, or disclosure. Despite these efforts, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your data
- Correction: Request updates or corrections to inaccurate data
- Deletion: Request removal of your data
- Restriction: Request limitations on data processing
- Objection: Object to the processing of your data
- Portability: Request transfer of your data to another service
To exercise any of these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with a new effective date. Your continued use of our website or services after the effective date constitutes acceptance of the updated Privacy Policy.
Contact Us
For any questions or concerns regarding this Privacy Policy, or to exercise your rights, please contact us at:
- Address: 11 Scafell Road, Floracliffe, Johannesburg, South Africa, 1709
- Telephone: +27 010 595 4691 / +27 722 347 513
Your privacy is of utmost importance to us, and we are committed to ensuring a secure and trustworthy experience. We encourage you to review this policy regularly to stay informed about how we protect your information.